State Farm® Insurance Agent Shaffin Wegener
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rene Guevara
October 9, 2025
5
out of
5
rating by Rene Guevara
"Thank you for the help Haley"
We responded:
"Thank you, Rene! I'm happy to hear that Haley was able to assist you. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Ron Marlin
October 8, 2025
5
out of
5
rating by Ron Marlin
"Amber was very nice and handled my ins. needs very quickly and very polite."
We responded:
"Thank you for your feedback, Ron! I'm happy to hear that Amber provided you with quick and polite service. We appreciate your trust in us for your insurance needs. If you have any more questions or need further assistance, feel free to reach out!"
kerry goforth
October 7, 2025
5
out of
5
rating by kerry goforth
"They helped with exactly what I was looking for. Kolby was wonderful in helping me with car insurance"
We responded:
"Thank you, Kerry! I'm happy to hear that Kolby was able to assist you with your insurance needs. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Sherry
October 7, 2025
5
out of
5
rating by Sherry
"I talked to Sara and she was very courteous, friendly and helpful. She got me a good price and I decided to change because I am on social security and it is still a little high but since everything has gone up insurance wise I decided to come back unless things change. She is a very good agent and you should be very proud of her. ."
We responded:
"Thank you, Sherry! I'm happy to hear that Sara provided you with such courteous and helpful service. We truly appreciate your decision to come back to us, especially given the challenges with rising costs. If you have any questions or need further assistance, feel free to reach out anytime. We're here for you!"
SAVANNAH HITT
October 7, 2025
5
out of
5
rating by SAVANNAH HITT
"Courtney is amazing and goes beyond to help when asked! If I could give 10 stars I would"
We responded:
"Thank you, Savannah! I'm so happy to hear that Courtney provided such exceptional service. We always aim to go above and beyond for our customers. If you ever need anything else, feel free to reach out!"
Steven Del Terzo
October 6, 2025
5
out of
5
rating by Steven Del Terzo
"Courtney is amazing to work with and is very prompt and concise when going over insurance. Highly recommended!!"
We responded:
"Steven, thank you for your fantastic feedback! I'm happy to hear that Courtney provided such prompt and concise service. Your recommendation means a lot to us. If you ever need anything else, just let us know!"
Wesley Walker
October 6, 2025
5
out of
5
rating by Wesley Walker
"Courtney was wonderful to work with. Her service is truly second to none! Thank you!"
We responded:
"Thank you, Wesley! I'm happy to hear that Courtney provided you with exceptional service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Erika Montalvo
October 6, 2025
5
out of
5
rating by Erika Montalvo
"Courtney was excellent to work with! She was extremely knowledgeable and super helpful."
We responded:
"Thank you, Erika! I'm happy to hear that Courtney provided you with such knowledgeable and helpful service. Our team is dedicated to offering the best support possible. If you need anything else, feel free to reach out!"
Krista Lambeth
October 6, 2025
5
out of
5
rating by Krista Lambeth
"Courtney is an absolute GEM to work with. Knowledgeable, Kind and well versed on ALL policies."
We responded:
"Thank you, Krista! I'm happy to hear that Courtney provided you with such a positive experience. Her dedication and expertise are truly valued in our office. If you have any more questions or need assistance, feel free to reach out anytime!"
Robyn Collette
October 6, 2025
5
out of
5
rating by Robyn Collette
"Helped me go through prices"
We responded:
"Thank you, Robyn! I'm happy to hear that you found the pricing assistance helpful. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Alliyah Stone
October 6, 2025
5
out of
5
rating by Alliyah Stone
"Courtney is absolutely incredible and did such a great job answering all of my questions! She was so patient and kind!!"
We responded:
"Alliyah, thank you for your wonderful feedback! I'm happy to hear that Courtney was able to assist you so effectively. Our team is dedicated to providing patient and kind service. If you have any more questions or need further assistance, feel free to reach out!"
Riley Rils
October 6, 2025
5
out of
5
rating by Riley Rils
"I had the pleasure of talking with Courtney earlier today and was a very great and friendly experience!"
We responded:
"Thank you, Riley! I'm happy to hear that Courtney provided you with a great and friendly experience. We appreciate your feedback and are here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Tierney Collette
October 6, 2025
5
out of
5
rating by Tierney Collette
"Courtney was super helpful!!"
We responded:
"Thank you, Tierney! I'm happy to hear that Courtney was able to assist you so well. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
Cole Reams
October 6, 2025
5
out of
5
rating by Cole Reams
"leaving this for courtney :)"
We responded:
"Thank you, Cole! Courtney will be delighted to see your positive feedback. We're happy to have you with us. Let us know if there's anything else we can do for you!"
Jerry Clary
October 3, 2025
5
out of
5
rating by Jerry Clary
"I enjoyed talking with Kolby. She did great. She gave me the choice of what options I wanted and needed."
We responded:
"Thank you for your review, Jerry! I'm happy to hear that Kolby provided you with excellent service and options that suited your needs. We appreciate your feedback and are always here to assist with any insurance questions or needs you may have. Let us know if there's anything else we can do for you!"
Laurie Valenta
October 1, 2025
5
out of
5
rating by Laurie Valenta
"Very sharp and quick to get insurance going. Answered all my questions to my great satisfaction. Very amiable to work with"
We responded:
"Laurie, thank you for your wonderful feedback! I'm happy to know that you found the process smooth and that your questions were answered to your satisfaction. It's great working with you! Let us know if there's anything else we can assist you with."
Jonathan Taylor
September 30, 2025
5
out of
5
rating by Jonathan Taylor
"Haley has been very helpful and great to work with! Allstate had been raising premiums for years and got a big discount switching to State Farm."
We responded:
"Thank you, Jonathan! I'm happy to hear that Haley has been helpful and that you enjoyed working with her. It's great that you found a better rate with us after switching from Allstate. If you have any questions or need further assistance, feel free to reach out anytime!"
Christina Wilcox
September 25, 2025
5
out of
5
rating by Christina Wilcox
"Very helpful and fantastic service"
We responded:
"Thank you, Christina! I'm happy you found our service helpful and fantastic. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Tammie Burden
September 23, 2025
5
out of
5
rating by Tammie Burden
"Sarah was courteous, helpful, & knowledgeable attending to our insurance needs."
We responded:
"Thank you, Tammie! I'm happy to hear that Sarah provided courteous and knowledgeable service for your insurance needs. Our team is dedicated to offering the best support possible. If there's anything else we can assist you with, just let us know!"
Macy
September 18, 2025
5
out of
5
rating by Macy
"I have been with State Farm for almost a year with car insurance and have had no issues. They are always friendly and available to talk when I have questions. I remembered how Taryn helped me with getting my car insurance payment down significantly from my previous company, so when I was shopping for renters insurance they were the first place I thought of. Haley walked me through the coverage I need and helped get the plan bundled with my car insurance. I am very happy with the customer service and highly recommended them to anyone in the market for new insurance."
We responded:
"Macy, thank you for your wonderful review! I'm glad to hear that Taryn was able to help you find comparable coverage at a better price. It's great to know she was pleasant and responsive. We appreciate your feedback and look forward to assisting you with any future needs. - Shaffin Wegener - State Farm Insurance Agent, Temple, TX"
Lori D.
September 10, 2025
5
out of
5
rating by Lori D.
"Kolby was amazing! If you don’t have her office as your agency, please switch to Shaffin Wegener - State Farm Insurance office. I initially started a quote online, but I called the agents office and spoke to Kolby about my quote. I started the quote online but had questions and she quickly pulled up my quote recapped all my coverages added a few discounts and gave more options for other discounts as well. She got my policy started and emailed me my Auto IDs and docs while we were on the phone. I initially was looking for a local agency but after dealing with Kolby's office, I figured there was no Local office that can beat their Customer Service. She clearly explained the process and coverages, making the switch to a new insurance company smooth and hassle-free. Her guidance ensured that the transition to a new insurance company was so seamless and unlike the other big insurance companies. After my policy was set up and ready to go, Kolby sent me a text message thanking me for my service and gave her agecy contact info again. I truly am grateful I signed up with their office because they know how to treat their customers."
We responded:
"Thank you, Lori! I'm so glad to hear about your positive experience with Kolby. It's wonderful that she was able to assist you with your quote and make the transition smooth and easy. Our team is dedicated to providing excellent customer service, and it's great to know Kolby made such a positive impact. If you have any more questions or need further assistance, feel free to reach out anytime!"
QA Tran
September 10, 2025
5
out of
5
rating by QA Tran
"I never leave reviews for anyone one but I had to this time. By far the greatest customer service from an insurance agency or any service. They always reach out before renewals and go over your policy and are always helpful when you call. To be honest if rates increase I would still stay for the customer service alone."
We responded:
"Thank you, QA Tran! I'm really happy to know that our customer service has made such a positive impact on your experience. It's great to hear that our proactive approach with policy renewals and our support when you call have been helpful. Your loyalty means a lot to us, and we're here for any questions or needs you might have in the future. Thanks for choosing us!"
Brittany Anderson
September 10, 2025
5
out of
5
rating by Brittany Anderson
"I was only looking for a quote and Kolby was referred to me and she was awesome. She was very attentive, she explained everything so well! I had been with progressive for 7 years and I did not hesitate to switch over! She made it so easy for me and was very patient with me while I was working! Hands down top experience I’ve had with any agent!"
We responded:
"Thank you, Brittany! I'm happy to hear that Kolby provided such attentive and clear service. It's wonderful that she made your transition smooth and easy. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Kimberly Cole
September 4, 2025
5
out of
5
rating by Kimberly Cole
"Kolby was amazing! Great customer service, very nice lady. Thanks to her I’ll now be saving hundreds in auto insurance. Highly recommend them for sure!"
We responded:
"Thank you, Kimberly! I'm delighted to hear about your positive experience with Kolby. It's wonderful that she was able to assist you in saving on your auto insurance. We appreciate your recommendation and are here for any future needs you might have!"
Deanna Butler
September 4, 2025
5
out of
5
rating by Deanna Butler
"They are always great about responding and getting with you quickly! Would definitely suggest you use them!"
We responded:
"Thank you, Deanna! I'm happy to hear that our team has been responsive and quick in assisting you. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"