State Farm® Insurance Agent Shaffin Wegener
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dusty VonHoldt
May 7, 2026
5
out of
5
rating by Dusty VonHoldt
"Haley was GREAT to work with! She made the transition to State Farm seamless and got me an amazing deal! I switched and am saving over $700 a year on my auto!"
We responded:
"Thanks for the great review, Dusty! We're thrilled Haley made your switch to State Farm seamless and helped you save over $700 a year on auto. We'll be sure to pass your kind words along to her. If you ever need anything else, please reach out. We appreciate you choosing us."
Alisha Raynor
May 5, 2026
5
out of
5
rating by Alisha Raynor
"Kolby was extremely helpful. Saves me $220 a month. The whole processes was completely hassle free highly recommend."
Laura Wilton
May 5, 2026
5
out of
5
rating by Laura Wilton
"Michael H was friendly, helpful & extremely patient w me on my vehicle insurance issues. Thanks again Michael!"
Eli Garcia
May 5, 2026
5
out of
5
rating by Eli Garcia
"Michael Herbert helped me get my motorcycle insurance. He was very fast and professional!"
lis94 tomlin
May 5, 2026
5
out of
5
rating by lis94 tomlin
"Provided me with a few options to save on existing auto insurance, including safe driver bluetooth plan for a discount. Very patient and easy to talk with."
We responded:
"Thank you for the great review, lis94 tomlin. I’m glad we could find options to save on your auto insurance and that the safe driver Bluetooth plan was helpful. I appreciate your kind words about my patience and communication and I’m here if you need anything else."
Jose Nieves
May 4, 2026
5
out of
5
rating by Jose Nieves
"Mr. Michael Herbert was able to assist me with home owners insurance and was able to direct me in the right path for that other home. Michael provided me with the right information for a renters property insurance, he was very professional, helpful, and able to get me a very affordable (nearly $1k) cheaper quote from the current insurance company for that other property! All I can say is that State Farm has a great team of professionals able to provide great customer service. Michael, thank you so much!!!"
We responded:
"Thanks so much Jose, we are so glad we could help you! We appreciate your business!"
Teresa Salazar
May 1, 2026
5
out of
5
rating by Teresa Salazar
"Michael H. was very informative and easy to work with. Will definitely keep doing business with him."
Nilda Ritch
May 1, 2026
5
out of
5
rating by Nilda Ritch
"Friendly staff, they work with you to give you the best rate, and discounts."
We responded:
"Thank you for the kind review, Nilda! We're so glad our team could help you find the best rate and discounts. We appreciate you recognizing our staff's friendly, helpful service. We look forward to serving you again."
kim todd
April 30, 2026
5
out of
5
rating by kim todd
"Great price and professional employees. Talin has really helped me a lot."
We responded:
"Thank you, Kim — we’re thrilled to hear you had a great experience. Talin will be delighted to know she helped you. We appreciate your kind words about our pricing and team professionalism. We look forward to helping you again."
Lisa Phillips
April 29, 2026
5
out of
5
rating by Lisa Phillips
"Taryn was so patient & helpful. Also, when I texted, she was quick to respond. I am looking forward to changing over to them."
We responded:
"Thank you for your review, Lisa! I'm glad to hear that Taryn provided you with such patient and helpful service. It's wonderful that her quick responses made a positive impact. We're excited to welcome you to our insurance family! If you have any questions or need further assistance, feel free to reach out."
Toni Blassingame
April 24, 2026
5
out of
5
rating by Toni Blassingame
"In all my 50+ years of life, I have never received the exemplary service, kindness, knowledge and support that I was honored to receive today from Kolby! Other companies would behoove themselves by taking a page from her Book of Service. ☺️ May our business relationship ever grow and expand. Thank you to Ms Wegener for your wisdom, massive help/explanations and most especially for the fabulous insurance rates! I’m so very grateful!"
We responded:
"Thank you, Toni, for your wonderful feedback! I'm so happy to hear about your positive experience with Kolby and the support you received. Your kind words about our service and rates mean a lot to us. We're here for you, so feel free to reach out anytime!"
Karen
April 24, 2026
5
out of
5
rating by Karen
"Best instance company we’ve ever worked with. They truly care about their customers! Michael H. is amazing and always so helpful and responsive."
We responded:
"Thank you, Karen — we truly appreciate your wonderful review and are so glad Michael and the team made your experience exceptional. We’ll be sure to pass along your kind words to Michael. We value your partnership and are always here whenever you need us."
cash 999
April 24, 2026
5
out of
5
rating by cash 999
"Saved me 150 a month Easy to talk to and even talked to old carrier to make sure I got the money own to me Glad I made the switch...ty Taylin"
We responded:
"Thank you! I'm glad to hear you saved money and found the transition smooth. It's wonderful that the process was easy and beneficial for you. If there's anything else you need, just let us know!"
juan vences
April 24, 2026
5
out of
5
rating by juan vences
"Great customer service I made a mistake on changing billing date and they walked me through it and fixed it all while keeping a personal eye on my account"
We responded:
"Thank you, Juan! I'm happy to hear that our team was able to assist you with the billing date change and keep a personal touch on your account. We always aim to provide excellent service and support. If you have any more questions or need further assistance, feel free to reach out anytime!"
Hope Frame
April 24, 2026
5
out of
5
rating by Hope Frame
"We switched insurance and Kolby with State Farm was incredible! So sweet and so helpful! And she saved me tons of money."
We responded:
"Thank you so much for sharing, Hope. We're thrilled Kolby made the switch easy, was so helpful, and saved you a lot of money. We'll be sure to pass along your kind words to her. Please let us know if we can help with anything else."
Kevin C
April 24, 2026
5
out of
5
rating by Kevin C
"Great communication and deals on auto insurance"
We responded:
"Thank you, Kevin. We appreciate the great review and are glad our communication and auto insurance deals met your expectations. If you need any updates or have questions, feel free to reach out. We look forward to helping you again."
Rosalva Reyes Ortiz
April 23, 2026
5
out of
5
rating by Rosalva Reyes Ortiz
"Very patience and professional with all my questions. Also very polite and helpful."
We responded:
"Thank you, Rosalva, for your fantastic rating! If you ever have any questions, feel free to reach out. We’re here to help!"
Kelton Carter
April 23, 2026
5
out of
5
rating by Kelton Carter
"Been using Shaffin Wegener state farm for years and they have always been extremely helpful and gotten me great deals. Today I called and was helped by Michael who has by far been the most helpful representative over the years."
We responded:
"Thank you for your continued loyalty and for the great review. We're thrilled Michael was so helpful and will be sure to share your kind words with him and the team. We appreciate your business and look forward to continuing to serve you."
Caely Shuffield
April 23, 2026
5
out of
5
rating by Caely Shuffield
"They always have Amazing customer service. Very polite and patient. Gave me incredible prices. Very good at making sure we have affordable coverage on everything, auto and home owners insurance!"
We responded:
"Thank you, Caely, for your wonderful feedback! I'm glad you had a positive experience with our team. We strive to provide attentive service and competitive pricing. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
Curtis Brown
April 22, 2026
5
out of
5
rating by Curtis Brown
"I actually got auto and home insurance through State Farm and I am truly happy with the service I received it was impeccable and prompt. The pricing for both homeowners and auto insurance were truly a shock to me in a very good way. Sincerely Curtis R Brown"
We responded:
"Thank you, Curtis, for sharing your experience! I'm glad to hear that you're happy with the service and pricing for your insurance. It's our goal to provide impeccable and prompt service to all our customers. If you need anything else, feel free to reach out!"
Milt Haddock
April 21, 2026
5
out of
5
rating by Milt Haddock
"Great personal and professional interaction"
We responded:
"Thank you, Milt! I'm happy to hear that you had a positive experience with our personal and professional service. Your feedback is greatly appreciated. If you need anything else, feel free to reach out!"
Sara Camacho
April 21, 2026
5
out of
5
rating by Sara Camacho
"Michael was very helpful with adding our new vehicle to our policy!"
We responded:
"Thank you, Sara! I'm happy to hear that our team provided the assistance you needed. We're dedicated to offering excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Ben Rybin
April 20, 2026
5
out of
5
rating by Ben Rybin
"Michael promptly and persistently helped me switch policies on a new lease without being intrusive despite my busy schedule."
We responded:
"Thank you, Ben! I'm happy to hear that Michael was able to assist you with switching policies efficiently and respectfully. Our team is dedicated to providing excellent service, even when schedules are tight. If you have any more questions or need further assistance, feel free to reach out anytime!"
Aaron Menard
April 17, 2026
5
out of
5
rating by Aaron Menard
"Michael was super nice and very helpful"
We responded:
"Thank you, Aaron! I'm happy to hear that Michael was able to assist you so well. Our team is dedicated to providing excellent service, and it's great to know Michael made a positive impact. If you need anything else, feel free to reach out!"
Tyna sadler
April 17, 2026
5
out of
5
rating by Tyna sadler
"Absolutely love these people! I have renters and auto insurance and I am happy with the price I pay. Any time I have questions they are very informative. Micheal has helped me on multiple occasions understand how things work. I do not understand how insurance works I just know that I have to pay it and having them break it down for me has given me a better understanding as to where my money is going. I’ve had people in the past try to give me better rates and were unable to beat the price I pay for what I get through them. Highly recommend them for all insurance needs!"
We responded:
"Thank you, Tyna, for sharing your experience! I'm glad to hear that you're satisfied with the service and pricing for your insurance. It's great to know that our team has been able to assist you in understanding your coverage. We appreciate your recommendation and are here to help with any questions you may have in the future. Let us know if we can help with anything else!"