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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kait M

January 29, 2026

5  out of  5
rating by Kait M
"Kolby is amazing!!"
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Tom Brahem

January 28, 2026

5  out of  5
rating by Tom Brahem
"Very professional."
We responded:
"Thank you, Tom! I'm happy to know you found our service professional. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
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Bruce and Cindy Bentley

January 26, 2026

5  out of  5
rating by Bruce and Cindy Bentley
"Today I reviewed our insurance coverage with Dana at Shaffin Wegener - State Farm Insurance. She was well prepared, professional, friendly and easy to talk with. Shaffin is very fortunate to have good people on staff like Dana."
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Jose M Gomez

January 24, 2026

5  out of  5
rating by Jose M Gomez
"I had a small fire in my kitchen and my friends at State farm took care of us while our home was repaired. I strongly recommend to get homeowners insurance with my agent Shaffin Wegener."
We responded:
"Thank you, Jose! I'm happy to hear that our team was able to support you during the repair process. Your recommendation means a lot to us. If you have any more questions or need assistance, feel free to reach out anytime!"
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David Davis

January 21, 2026

5  out of  5
rating by David Davis
"Kolby helped get me a new policy and save me some money overall. I opted for the save driver as well which should lower my renewal rates. Overall I had a great experience and would recommend."
We responded:
"Thank you for your review, David! I'm glad to hear that Kolby was able to assist you with your new policy and help you save money. It's wonderful that you chose the safe driver option for even more savings. We appreciate your recommendation and are here if you need anything else!"
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Spectre ATC

January 15, 2026

5  out of  5
rating by Spectre ATC
"Very pleasant to work with. She was helpful and fun to talk to. Thanks."
We responded:
"Thank you! I'm happy to hear that you had a pleasant experience and enjoyed working with our team. If there's anything else we can assist you with, feel free to reach out anytime!"
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Gary Rutkowski

January 14, 2026

5  out of  5
rating by Gary Rutkowski
"I was really nervous about shopping for new insurance for our house and vehicles, but Taryn made the transition completely seamless and took away all my anxiety. From the moment I walked through the door, I felt comfortable and relaxed. Everyone was so kind and welcoming, and I would absolutely recommend this business to anyone looking for great service and peace of mind."
We responded:
"Thank you, Gary! I'm happy to hear that Taryn and the team made your experience smooth and stress-free. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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desareyaid

January 5, 2026

5  out of  5
rating by desareyaid
"Prompt friendly service. Haley is an amazing State Farm employee"
We responded:
"Thank you! I'm glad you experienced prompt and friendly service. Haley is indeed a valued member of our team, and we're happy to have her. If you need anything else, feel free to reach out!"
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NICOLE MCCOLLEY

December 30, 2025

5  out of  5
rating by NICOLE MCCOLLEY
"Great Agency! Thanks Michael Chase for all of your help"
We responded:
"Hey, Nicole! Thanks for letting us know that Michael was helpful and supportive throughout your experience, we appreciate you taking the time to share this."
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Katelyn Crabtree

December 29, 2025

5  out of  5
rating by Katelyn Crabtree
"Great agency!"
We responded:
"Thank you, Katelyn! I'm happy you had a great experience with our office. We’re here to help with any of your insurance needs!"
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Marissa Lusby

December 29, 2025

5  out of  5
rating by Marissa Lusby
"The best agency!"
We responded:
"Thank you, Marissa! I'm happy to know you consider us the best. Your support means a lot to our team. If you ever need assistance, feel free to reach out!"
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Damien Bass

December 9, 2025

5  out of  5
rating by Damien Bass
"Kind quick and efficient!"
We responded:
"Thank you, Damien! I'm happy to know you found our service quick and efficient. If there's anything else you need, feel free to reach out!"
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Irene erue

December 4, 2025

5  out of  5
rating by Irene erue
"Great team! Kolby is so helpful & is prompt with reminders and information."
We responded:
"Thank you, Irene! I'm happy to hear that Kolby and the team have been helpful and prompt with their service. We appreciate your feedback and are always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
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Carri

December 2, 2025

5  out of  5
rating by Carri
"Taylin was extremely helpful. She added the coverage I needed on my vehicle and emailed the needed information the same day. We have always received great customer service from Shaffin and his team! Would definitely recommend!!"
We responded:
"Carri, thank you for your wonderful feedback! I'm happy to hear that Taylin was able to assist you with your coverage promptly. Our team is dedicated to providing excellent service, and your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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just_ XD

November 19, 2025

5  out of  5
rating by just_ XD
"So fast and polite"
We responded:
"Thank you! I'm happy you found our service fast and polite. We’re always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Georgina Doe

November 19, 2025

5  out of  5
rating by Georgina Doe
"He is very good. Please this is the best insurance ever."
We responded:
"Thank you, Georgina! I'm happy to know you consider our insurance services the best. Your satisfaction is important to us. Let us know if there's anything else we can do for you!"
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DEBBIE ALVES

November 17, 2025

5  out of  5
rating by DEBBIE ALVES
"When I called…(what?!?!) my call was answered before the second ring stopped ringing! Amber was on it! Very pleasant to talk with & she processed my request while we were on the phone. She knows her stuff & all my questions were answered with complete accuracy. Thank you, Amber!"
We responded:
"Thank you for your review, Debbie! I'm so happy to hear that Amber provided you with such prompt and accurate service. She's truly dedicated to ensuring our customers have a great experience. If there's anything else we can assist you with, just let us know!"
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John Coleman

November 11, 2025

5  out of  5
rating by John Coleman
"Custom service was excellent I’ve been a long time client and friend of Shaffin and have always been grateful knowing I’m taken care of. I would have no problem having ten stars to click on."
We responded:
"Thank you, John! I'm happy to know that you're satisfied with the service and feel well taken care of. Your continued trust and friendship mean a lot to us. If you ever need anything, just let us know!"
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Lisa R Longoria

November 11, 2025

5  out of  5
rating by Lisa R Longoria
"Karen was sweet, informative and very thorough. I enjoyed our conversation"
We responded:
"Thank you, Lisa! I'm happy to hear that Karen provided you with such a positive experience. Our team is dedicated to offering thorough and informative service. If you have any more questions or need assistance, feel free to reach out!"
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Leana Young

November 7, 2025

5  out of  5
rating by Leana Young
"Your staff are professional and so sweet as always."
We responded:
"Thank you, Leana! I'm happy to hear that our team continues to provide professional and friendly service. We appreciate your support and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
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karen Fitzgerald

November 5, 2025

5  out of  5
rating by karen Fitzgerald
"Very polite and very quick."
We responded:
"Thank you, Karen! I'm happy to hear that you found our service both polite and quick. We aim to provide efficient and friendly assistance to all our customers. If you need anything else, feel free to reach out!"
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Margie Sharp

November 3, 2025

5  out of  5
rating by Margie Sharp
"I was referred to Shaffin and Kolby with State Farm Temple for homeowners insurance after another insurance company was requiring us to remove a very large oak tree because limbs were over the house. Kolby was incredible to work with and made the conversion process to State Farm so easy. I also went with them for my auto insurance. I highly recommend them!! If I could leave 6 to 10 stars, I would!"
We responded:
"Thank you, Margie! I'm so happy to hear that Kolby made the transition to State Farm smooth for you. It's great to know you're satisfied with both your new insurance. We appreciate your recommendation! Let us know if there's anything else we can do for you."
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Stacia Booth-Loeffelholz

October 30, 2025

5  out of  5
rating by Stacia Booth-Loeffelholz
"Taylin was super helpful helping my husband and I change our auto-policy. She made the process so easy!"
We responded:
"Thank you, Stacia! I'm happy to hear that Taylin was able to assist you and your husband with your policy changes. We aim to make things as smooth as possible for our customers. If you need anything else, feel free to reach out!"
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Jacob Loeffelholz

October 30, 2025

5  out of  5
rating by Jacob Loeffelholz
"I always have a great experience with StateFarm. Taylin went above and beyond. She was extremely informative in explaining my policy and very patient with me in the parts I did not understand. She provided quick and excellent service!"
We responded:
"Jacob, thank you for sharing your experience! I'm happy to hear that Taylin provided such informative and patient service. We’re committed to ensuring you have a great experience every time. Let us know if there's anything else we can assist you with!"
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Haley Keene

October 30, 2025

5  out of  5
rating by Haley Keene
"Taylin made everything effortless. Highly recommend her to anyone!"
We responded:
"Thank you, Haley! I'm happy to hear that Taylin made your experience so smooth. We appreciate your recommendation and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"