Reviews

"We are grateful for your recommendation of Kolby and for sharing this wonderful outcome. We are glad she helped your family save roughly $400 a month and that her kindness made the process so pleasant. Your trust motivates us to keep providing that level of care."

"Hector, we appreciate the five-star review. We're glad our team made you feel welcome and that the process was seamless. Hearing this encourages us to keep providing attentive, straightforward service. Thank you for sharing your experience."

"Laura, we are thrilled Michael H was patient and thorough while helping you switch from Progressive. It means a lot that he answered all your questions and made the process easy. We appreciate your trust and look forward to serving you again."

"Felix, we appreciate the five-star rating. It means a lot that you found our team professional and that the policy details were made clear and simple. Thank you for recommending us."

"Robert, thank you for sharing this great feedback. We are pleased Kolby explained everything clearly and made it easy to talk through your options. Comments like yours encourage us to keep providing helpful service. We appreciate you taking the time to leave a review."

"We appreciate you sharing this, Mark. We are glad Michele stayed late to finish everything and make sure your needs were met. Your kind words mean a lot to our team, and we look forward to assisting you again."

"Thank you for sharing this wonderful feedback and recommendation. We take pride in being family owned and in delivering personable, friendly service. Hearing that our team provided top notch service means a lot to us. We look forward to continuing to serve you and others."

"Thank you, Sondra, for this wonderful review. We are thrilled Michael provided patient, honest guidance and helped you feel confident about switching. Your referrals mean a great deal to us and we appreciate you spreading the word about our agency."

"We appreciate your five-star review, Kimberly. We're thrilled Kolby was knowledgeable and friendly and that you secured a great rate with State Farm. Your feedback motivates our team and we look forward to assisting you again."

"Kimberly, thank you for sharing your experience. We are so glad Kolby and Michael helped reduce your insurance cost while keeping your coverage and that their patience made a difference. Your recommendation means a lot to us."

"Brenda, we appreciate you sharing that the service and transition were smooth. Hearing this really brightens our day, and the team will be pleased to know their efforts helped. We look forward to assisting you again."

"Glenda, thank you for the five-star review. We are so happy Michelle made your visit awesome. We will share your compliment with her and the team. We appreciate you taking the time to let us know."

"Rosie, thank you for the glowing review and recommendation. We are so pleased Mrs Kolby and her husband were so sweet and helpful, and we will make sure they see your kind words. We appreciate you sharing your experience."

"Jordan, thank you for your four-star review. We're glad Haley was friendly and helpful and that you had such a positive customer service experience. We will make sure her great work is acknowledged. We appreciate you letting us know."

"Ross, thank you for your kind feedback. We're glad our team was friendly, engaging, and provided a clear, easy-to-follow explanation of our services. We will share your praise with the staff. We look forward to assisting you again."

"Hi Daryl, so sorry to see you had a frustrating experience with our office. I was able to review your account and show you started the policy online. I do show a former staff member did make a mistake on the vin # when she added a vehicle for you. She is no longer employed at my office. Regarding your refund I show that we cancelled the policy per your request. All refunds are handled directly with State Farm corporate, we put the request in and they handle prorating and refunding the money as they take and hold all premiums. If you still have concerns regarding your experience please give me a call directly and I will be happy to address anything to do with my office or staff. We wish you well and I do apologize she mistyped the vin # on your added vehicle."

"James, thanks for the five-star feedback. We are pleased Michael Herbert answered your questions clearly and helped in a way that worked for you. We will share your praise with him and appreciate you taking the time to write this."

"Rich, we appreciate your great feedback. We're glad Mike H. was friendly and knowledgeable and that you had such a positive experience. We'll pass along your compliments and thank you for recommending him to others."

"Thank you, Julia, for the five-star review. We are glad Michael made the process smooth and took the time to answer all your questions. Your recommendation means a lot and we will share your praise with him. We appreciate you choosing us and look forward to helping you again."

"J Kratzer, thank you for the five-star review and for recommending Micheal H. We are glad he helped you secure insurance and appreciate you highlighting his service and Army background. We will share your kind words with him and are grateful you chose us."

"Thank you for trusting us with your insurance we appreciate you Jessica!"

"Codzzz, thank you for sharing your experience. We are glad Micheal Herbert helped you secure a great insurance deal and that the process was quick and simple. We appreciate your recommendation and will let him know you valued his help."