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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Victoria

Victoria

April 1, 2026

5  out of  5
rating by Victoria
"I want to express my sincere appreciation for the outstanding customer service Michael provided us. Thank you Michael for your professionalism and insurance knowledge, Michael explain in detail my coverage óptions for our autos was able to lower my premium from what we were paying with our other insurance company he made me us feel comfortable and ready to switch to State Farm. Thank you Micheal for your assistance! We really appreciate it! Victoria M. Rodriguez"
We responded:
"Thank you for your wonderful feedback, Victoria! I'm happy to know that you received exceptional service and felt comfortable with your decision to switch to State Farm. It's great that our expertise and professionalism made a positive impact on your experience. We're here for any future insurance needs or questions you might have. Let us know if we can help with anything else!"
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Brittany Shianne

March 31, 2026

5  out of  5
rating by Brittany Shianne
"Wonderful people!! She was amazing and very very patient with us!! 1-10 recommend State Farm"
We responded:
"Thank you, Brittany Shianne! I'm happy to hear that you had a positive experience with our team. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Profile photo of Jess beriones

Jess beriones

March 30, 2026

5  out of  5
rating by Jess beriones
"Michael H. is fast and efficient to get me a quote for my car insurance within a reasonable price. I’m glad he could help me to get a car insurance bundle with my home, thank you."
We responded:
"Thank you, Jess, for your wonderful feedback! I'm happy to know that you received a fast and efficient quote for your insurance. It's great that you were able to bundle your insurance for added convenience. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Shannon Helton

Shannon Helton

March 28, 2026

5  out of  5
rating by Shannon Helton
"Great service nice easy and quick"
We responded:
"Thank you, Shannon! I'm happy you found our service easy and quick. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
Profile photo of Allison Chapman [SMS]

Allison Chapman [SMS]

March 26, 2026

5  out of  5
rating by Allison Chapman [SMS]
"So helpful, and patient with trying to figure out my policy"
We responded:
"Thank you, Allison! I'm happy to hear that you found our assistance helpful and patient while working through your policy. Your satisfaction is important to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Kenneth Cole

Kenneth Cole

March 24, 2026

5  out of  5
rating by Kenneth Cole
"Has been a real pleasure with Shaffin Wegener. Great customer service!"
We responded:
"Thank you, Kenneth! I'm happy to hear that you enjoyed the customer service with our team. We appreciate your feedback and are here to assist with any insurance needs you may have. Thanks for choosing us!"
Profile photo of Cynthia Moreno

Cynthia Moreno

March 23, 2026

5  out of  5
rating by Cynthia Moreno
"Very polite n helpful"
We responded:
"Thank you, Cynthia! I'm happy to know you found our service polite and helpful. If there's anything else we can assist you with, feel free to reach out. Thanks for choosing us!"
Profile photo of CESAR FIGUEROA

CESAR FIGUEROA

March 23, 2026

5  out of  5
rating by CESAR FIGUEROA
"Always patient friendly service."
We responded:
"Hey, Cesar! Thank you for your review and for recognizing the patient and friendly service from our team. We appreciate your support!"
Profile photo of Tracy Jo Himple

Tracy Jo Himple

March 22, 2026

5  out of  5
rating by Tracy Jo Himple
"We’ve been customers of State Farm for over 40 years across multiple states. After reading the Google reviews, we decided to transfer our coverage to this agent and we’ve been beyond pleased. Michael H’s customer service has been excellent. He’s knowledgeable, patient and has gone above and beyond to make our transfer smooth."
We responded:
"Thank you, Tracy Jo, for your wonderful feedback! I'm so happy to hear that your experience has been exceptional. We strive to provide knowledgeable and patient service, and it's great to know that your transfer went smoothly. If you need anything else, feel free to reach out!"
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Roy lopez

March 19, 2026

5  out of  5
rating by Roy lopez
"Very professional ,friendly and she seems to be a great asset to yalls team"
We responded:
"Thank you, Roy! I'm happy to hear that you found our team professional and friendly. We take pride in having dedicated team members who are valuable to our office. If you need anything else, feel free to reach out!"
Profile photo of Lisa Davie

Lisa Davie

March 19, 2026

5  out of  5
rating by Lisa Davie
"Michael H was very helpful in fixing my auto policy and with adding my new car. I greatly appreciate the service he provided."
We responded:
"Thank you for your review, Lisa! I'm glad we could assist you with your policy. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Candy Fogle

Candy Fogle

March 19, 2026

5  out of  5
rating by Candy Fogle
"I just love everyone in Mr. Wegener's office. They're always so eager to assist with any of my questions or concerns. Michael went above and beyond. I needed a change to my policy and he had it done within minutes, and e-mailed it right to me!"
We responded:
"Thank you, Candy! I'm so happy to hear that you love our team and that Michael was able to assist you quickly with your policy change. We always aim to provide prompt and helpful service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Darrell Tate

Darrell Tate

March 18, 2026

5  out of  5
rating by Darrell Tate
"Haley has taken care of me and my many different insurance situations for years. My personal vehicles, work vehicles and my toys. 😆 Thanks for always being willing to help me get the best rate Haley! 🌹"
We responded:
"Thank you, Darrell! I'm so happy to hear that Haley has been able to assist you with all your insurance needs over the years. We appreciate your trust in us to find the best rates for you. If there's anything else we can do for you, just let us know!"
Profile photo of DIANA MORENO

DIANA MORENO

March 18, 2026

5  out of  5
rating by DIANA MORENO
"Very helpful and gave me several savings and options"
We responded:
"Hey, Diana! Thank you for sharing that you found our team helpful and that we were able to provide you with several options at a reasonable price. We appreciate you taking the time to leave a review and are happy we could assist you."
Profile photo of Colton Brim

Colton Brim

March 17, 2026

5  out of  5
rating by Colton Brim
"Dana is a very knowledgeable asset to your team. She is friendly and easy to talk to aswell. She deserves a raise and a better office."
We responded:
"Thank you, Colton, for your wonderful feedback! I'm delighted to hear that Dana has made such a positive impression with her knowledge and friendly demeanor. We truly value her contributions to our team. If there's anything else we can assist you with, feel free to reach out anytime!"
Profile photo of Lina Alba Villarreal

Lina Alba Villarreal

March 16, 2026

5  out of  5
rating by Lina Alba Villarreal
"An excellent insurance company. The personal attention you receive from the agents is something you don't see happen often anymore. Try a quote with this agency, and you'll see the best quote that fits your needs. I recomend you talk to Haley, she's the best."
We responded:
"Thank you for your wonderful review, Lina! I'm happy to hear that you appreciated the personal attention from our agents. Haley will be delighted to know she made such a positive impression. We're always here to help with any insurance needs you might have. Thanks for choosing us!"
Profile photo of alextaylor230

alextaylor230

March 16, 2026

5  out of  5
rating by alextaylor230
"Mike was a great help with getting our new home insured, canceling the previous policy, and getting everything set up."
We responded:
"Thank you! I'm glad our team could assist with your insurance needs and ensure a smooth transition. We're here for any future assistance you might need. Let us know if there's anything else we can do for you!"
Profile photo of Iris Dussault

Iris Dussault

March 14, 2026

5  out of  5
rating by Iris Dussault
"Best customer service, efficient with handling claims. I would recommend this agents office for all of your insurance needs."
We responded:
"Thank you, Iris! I'm happy to know you found our customer service and claims handling efficient. Your recommendation means a lot to us. If you ever need assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of Mary C Smith

Mary C Smith

March 12, 2026

5  out of  5
rating by Mary C Smith
"Haley is so personable and so easy to talk with. She reviewed my auto policy very succinctly going over each part in a way that was easy to understand! I honestly am so thankful for the personal attention I receive from SHAFFIN WEGENER State Farm Insurance! Thank you Haley❣️"
We responded:
"Thank you for your wonderful feedback, Mary! I'm delighted to hear that Haley made your experience with us so positive and clear. We truly value the personal attention we provide to our customers. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Leisha Mosley

Leisha Mosley

March 9, 2026

5  out of  5
rating by Leisha Mosley
"I’m very pleased with State Farm. My rates are great and they respond quickly."
We responded:
"Thank you, Leisha! I'm happy to know you're satisfied with our service and rates. Quick responses are important to us, and I'm glad we could meet your expectations. Let us know if there's anything else we can assist you with!"
Profile photo of Debby

Debby

March 5, 2026

5  out of  5
rating by Debby
"Michael H. was super nice helping me get through an online signature form. Thank you Michael , you made my day!"
We responded:
"Thank you for your review, Debby! I'm happy to hear that Michael was able to assist you with the online signature form. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Nubbs

Nubbs

March 3, 2026

1  out of  5
rating by Nubbs
"Keeps blowing up my phone during my sleeping hours because God forbid I got a quote from here."
We responded:
"We’re sorry if our calls have felt disruptive. That is certainly not our intention. Our team only reaches out between 9:00 a.m. and 5:30 p.m., and we’ve simply been trying to connect regarding a quote that was requested. We understand that timing doesn’t always line up perfectly and apologize for any inconvenience this may have caused. If you’d prefer a different way to connect or would like us to pause outreach, just let us know and we’ll be happy to update our records."
Profile photo of Suzanne Franks

Suzanne Franks

March 3, 2026

5  out of  5
rating by Suzanne Franks
"Taylin was absolutely great walked me thru the whole process for my auto insurance I had questions and she answered them in language I understood"
We responded:
"Thank you, Suzanne! I'm happy to hear that Taylin was able to guide you through the auto insurance process and answer your questions clearly. Our team is dedicated to making sure you have a smooth experience. If you need anything else, feel free to reach out!"
Profile photo of Armando Garcia

Armando Garcia

March 3, 2026

5  out of  5
rating by Armando Garcia
"Michael H. Was very helpful. He addressed my problem and had helpful answers that made feel like he cared. He did a great job helping me."
We responded:
"Hey, Armando! We’re so glad Michael was able to address your problem and provide answers that showed how much he cared. It’s wonderful to hear he did a great job helping you and made the experience a positive one. Thank you for taking a moment to share your experience with us."
Profile photo of Laura Fordyce

Laura Fordyce

February 27, 2026

5  out of  5
rating by Laura Fordyce
"Michael was amazing and helped me understand my coverage. Nicest people ever!"
We responded:
"Thank you, Laura! I'm glad you had a positive experience with our team and found the coverage explanation helpful. We appreciate your feedback and are always here to assist with any questions or needs. Let us know if there's anything else we can do for you!"