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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nubbs

Nubbs

March 3, 2026

1  out of  5
rating by Nubbs
"Keeps blowing up my phone during my sleeping hours because God forbid I got a quote from here."
We responded:
"We’re sorry if our calls have felt disruptive. That is certainly not our intention. Our team only reaches out between 9:00 a.m. and 5:30 p.m., and we’ve simply been trying to connect regarding a quote that was requested. We understand that timing doesn’t always line up perfectly and apologize for any inconvenience this may have caused. If you’d prefer a different way to connect or would like us to pause outreach, just let us know and we’ll be happy to update our records."
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Suzanne Franks

March 3, 2026

5  out of  5
rating by Suzanne Franks
"Taylin was absolutely great walked me thru the whole process for my auto insurance I had questions and she answered them in language I understood"
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Armando Garcia

March 3, 2026

5  out of  5
rating by Armando Garcia
"Michael H. Was very helpful. He addressed my problem and had helpful answers that made feel like he cared. He did a great job helping me."
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Laura Fordyce

February 27, 2026

5  out of  5
rating by Laura Fordyce
"Michael was amazing and helped me understand my coverage. Nicest people ever!"
We responded:
"Thank you, Laura! I'm glad you had a positive experience with our team and found the coverage explanation helpful. We appreciate your feedback and are always here to assist with any questions or needs. Let us know if there's anything else we can do for you!"
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Joey Marquez

February 25, 2026

5  out of  5
rating by Joey Marquez
"I would like to say that Dana was a big help. I was having issues with providing proof of Declaration for my job and after countless tries Dana was there to help get everything that I needed. Her and the staff at State Farm were great."
We responded:
"Hey, Joey! Thank you for sharing your experience and for recognizing Dana for stepping in to help with the proof of Declaration you needed for your job. We’re so glad she was able to sort everything out after the back and forth and that our State Farm team provided the support you were looking for."
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Mike H

February 19, 2026

5  out of  5
rating by Mike H
"Very helpful"
We responded:
"Thank you, Mike! I'm happy to know you had a positive experience with our office. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
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Nathan Giffin

February 17, 2026

5  out of  5
rating by Nathan Giffin
"After shopping around for the best car insurance quote and Kolby with State Farm had it. The wonderful conversation was a bonus. I’d definitely recommend working with her. -Nathan"
We responded:
"Thank you, Nathan! I'm happy to hear that Kolby provided you with a great quote and a wonderful conversation. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Hailee Himple

February 14, 2026

5  out of  5
rating by Hailee Himple
"I have been pondering getting life insurance and the team at Shaffin Wegener State Farm helped me truly understand all of my options and what would be most beneficial for my family. It’s never fun thinking or talking about these things but Micheal and Shaffin were so knowledgeable and gave me peace of mind while being respectful, courteous and kind. I appreciate them sharing their knowledge while keeping my own personal and family needs at the forefront of their mind. Thank you!"
We responded:
"Thank you, Hailee, for your thoughtful review! I'm happy to hear that we could assist you in understanding your insurance options and provide peace of mind. Your family's needs are always our priority. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Colton Vasut

February 12, 2026

5  out of  5
rating by Colton Vasut
"Taylin got me set up in under 20 mins and was super helpful in getting me the lowest rates possible with full coverage for my new car. Thanks Taylin!"
We responded:
"Colton, thank you for sharing your experience! I'm happy to know you received efficient service and found excellent rates for your new car. If there's anything else you need, just let us know!"
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Clementine Kelly

February 6, 2026

5  out of  5
rating by Clementine Kelly
"Since I've been with my insurance company State Farm. I have been getting great service. The people are so friendly helpful. Courteous. And very easy to talk to I love them."
We responded:
"Clementine, thank you for your wonderful feedback! I'm happy to know that you've been receiving great service from our team. We strive to be friendly, helpful, and courteous, and it's great to know we're meeting your expectations. If you ever need anything else, just let us know!"
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karl roberson

February 4, 2026

5  out of  5
rating by karl roberson
"Awesome firm have been with them for over 10 years Mike who’s new to the time make it seems he’s been there for years the entire staff always help me with the utmost professionalism 😇🙏🏾"
We responded:
"Thank you, Karl! I'm happy to hear that you've had such a positive experience with us for over a decade. It's great to know that our team have been providing you with professional service. We appreciate your loyalty and are always here to assist you!"
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Robert Celli

February 4, 2026

5  out of  5
rating by Robert Celli
"Today I had a chat with Taylin concerning adding back Umbrella Insurance to my policy. Taylin was knowldgeable, pleasant, and helpful. She took the time to look for all options to minimize the additional cost. She was also empathetic with my situation. I decided to add back the Umbrella policy. Thank Taylin."
We responded:
"Thank you Robert. I agree Kolby is amazing and I'm so glad we could win your business. Please reach back out if you need anything at all."
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Trace McDonald

January 31, 2026

5  out of  5
rating by Trace McDonald
"Great customer service, responsive, friendly and helpful. They had very competitive pricing as well."
We responded:
"Thank you, Trace! I'm happy you found our customer service responsive and friendly. It's great to know our pricing met your expectations too. If you have any more questions or need assistance, feel free to reach out. Thanks for choosing us!"
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Sheryl Delano

January 30, 2026

5  out of  5
rating by Sheryl Delano
"Taryn worked with me to find lower prices for auto and property insurance by providing several quotes. She was very responsive to my questions and helped me understand all options available. I highly recommend Taryn Lord!"
We responded:
"Thank you, Sheryl! I'm happy to hear that Taryn was able to assist you with finding competitive rates and answering your questions. We appreciate your recommendation and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Tom Brahem

January 30, 2026

5  out of  5
rating by Tom Brahem
"Very professional."
We responded:
"Thank you, Tom! I'm happy to know you found our service professional. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
Profile photo of Amy DeLeon

Amy DeLeon

January 30, 2026

5  out of  5
rating by Amy DeLeon
"The representative was very helpful plus they are cheaper than any other insurance place we have gone with. Thank u so much for your help and being so friendly as well. I would highly recommend them if you are looking for insurance."
We responded:
"Thank you, Amy! I'm happy to hear that our representative was able to assist you and that you found our rates competitive. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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valerie kemp

January 30, 2026

5  out of  5
rating by valerie kemp
"I really love State Farm. The service is too notch. If you need insurance give them a try. They would love to help you out."
We responded:
"Thank you, Valerie! I'm happy to know you love our service. Your recommendation means a lot to us. If you ever need anything, feel free to reach out. Thanks for choosing us!"
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Kait M

January 29, 2026

5  out of  5
rating by Kait M
"Kolby is amazing!!"
We responded:
"Thank you, Kait! I'm happy to hear that Kolby made such a positive impression. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
Profile photo of Bruce and Cindy Bentley

Bruce and Cindy Bentley

January 26, 2026

5  out of  5
rating by Bruce and Cindy Bentley
"Today I reviewed our insurance coverage with Dana at Shaffin Wegener - State Farm Insurance. She was well prepared, professional, friendly and easy to talk with. Shaffin is very fortunate to have good people on staff like Dana."
We responded:
"Bruce and Cindy, thank you for sharing your experience! I'm happy to hear that Dana provided such a professional and friendly review of your insurance coverage. We are indeed grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out!"
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Jose M Gomez

January 24, 2026

5  out of  5
rating by Jose M Gomez
"I had a small fire in my kitchen and my friends at State farm took care of us while our home was repaired. I strongly recommend to get homeowners insurance with my agent Shaffin Wegener."
We responded:
"Thank you, Jose! I'm happy to hear that our team was able to support you during the repair process. Your recommendation means a lot to us. If you have any more questions or need assistance, feel free to reach out anytime!"
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David Davis

January 21, 2026

5  out of  5
rating by David Davis
"Kolby helped get me a new policy and save me some money overall. I opted for the save driver as well which should lower my renewal rates. Overall I had a great experience and would recommend."
We responded:
"Thank you for your review, David! I'm glad to hear that Kolby was able to assist you with your new policy and help you save money. It's wonderful that you chose the safe driver option for even more savings. We appreciate your recommendation and are here if you need anything else!"
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Spectre ATC

January 15, 2026

5  out of  5
rating by Spectre ATC
"Very pleasant to work with. She was helpful and fun to talk to. Thanks."
We responded:
"Thank you! I'm happy to hear that you had a pleasant experience and enjoyed working with our team. If there's anything else we can assist you with, feel free to reach out anytime!"
Profile photo of Gary Rutkowski

Gary Rutkowski

January 14, 2026

5  out of  5
rating by Gary Rutkowski
"I was really nervous about shopping for new insurance for our house and vehicles, but Taryn made the transition completely seamless and took away all my anxiety. From the moment I walked through the door, I felt comfortable and relaxed. Everyone was so kind and welcoming, and I would absolutely recommend this business to anyone looking for great service and peace of mind."
We responded:
"Thank you, Gary! I'm happy to hear that Taryn and the team made your experience smooth and stress-free. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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R Lockett

January 14, 2026

5  out of  5
rating by R Lockett
"Customer service is immaculate"
We responded:
"Thank you! I'm happy to know that you found our customer service to be immaculate. We always strive to provide the best experience possible. If there's anything else we can do for you, just let us know!"
Profile photo of Crystal Willis

Crystal Willis

January 6, 2026

5  out of  5
rating by Crystal Willis
"State Farm gave a exceptional rate. My car insurance premium has been cut in half. I am a paying customer posting about a wonderful experience. Honestly, my bill is half the price of my previous company. I was an Emerald policy holder for over 10 years, didn't realize I had over paid for car insurance for a decade. Taryn was my navigation professional. She is top notch! This process could not have been any easier. She is knowledgeable, friendly and answered all of my questions. Took the time to explain the quote thoughly to prove this rate was true and complete."
We responded:
"Thank you, Crystal! I'm so happy to hear about your positive experience with us and that you're satisfied with your new rate. Taryn is indeed a valuable part of our team, and I'm glad she could assist you so well. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"