
State Farm® Insurance Agent Shaffin Wegener
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Leilani Lee
June 25, 2025
"Kolby Wegener was the agent who assisted me with switching from Progressive to State Farm, she assisted me with finding the right deals to fit my current situation and saved me so much from what I was paying!"
"Thank you for your review, Leilani! I'm happy to hear that Kolby was able to assist you in transitioning to State Farm and help you find the best deals. We appreciate your trust in us and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
kathryn hattenbach
June 24, 2025
"Kolby is amazing to work with and made the process of getting new insurance smooth sailing! Super pleased!"
"Thank you for your review, Kathryn! I'm happy to hear that Kolby made your insurance process so seamless. We appreciate your feedback and are here for any future needs you might have. Thanks for choosing us!"
Greg Creery
June 23, 2025
"Extremely helpful and thorough. Explained everything very well."
"Thank you for your review, Greg! I'm happy to know you found the service helpful and thorough. It's great to hear that everything was explained clearly. If you have any more questions or need further assistance, feel free to reach out anytime!"
Shannon Conrad
June 19, 2025
"Haley was absolutely fantastic!! Fast, friendly, and helpful! Thank you for your patience, time, and effort."
"So glad Kolby could help today Shannon! We appreciate your business!"
Adriana Dominguez
June 16, 2025
"Kolby is great, I was quoted with the best rate and she made the process quick and easy."
"Thank you, Adriana! I'm happy to hear that Kolby provided you with a great rate and made the process smooth and efficient. We appreciate your feedback and are always here to assist with any insurance needs you might have. Thanks for choosing us!"
Josiah Lara
June 11, 2025
"Great service!"
"Thank you, Josiah! I'm happy to know you received great service. If you have any questions or need assistance in the future, feel free to reach out. We’re here to help!"
Jeffrey Larson
June 10, 2025
"Well I had a couple phone calls with State farm today. The first one was really disappointing and so disappointing I almost canceled my insurance. But then I got to speak with Emily. Emily was amazing and if I was her boss I would give her a raise right away. Employees like Emily really are the best customer service a person could ever want. I was convinced that I was going to have to cancel my insurance and switch to a different company. And Emily quickly within seconds found the problem solved it and actually went above and beyond the call of duty and made me feel like I would want to be a customer for life. She really was amazing. Thank you Emily and thank you State farm for having such an awesome employee like Emily."
"Thank you, Jeffrey, for sharing your experience. I'm glad Emily was able to turn things around for you and provide such exceptional service. Her dedication to resolving your issue and ensuring your satisfaction is truly commendable. If you have any more questions or need assistance in the future, please don't hesitate to reach out to our office. We're here to help!"
minescrub gameing
June 9, 2025
"Great agent, crappy company Agent will fight for you but the company will drop you of you use it more than a few times even if it's once a year for roadside and also screwed me over on things my family did even though they shouldn't be connected to my account at no point"
"I appreciate your feedback. I hate getting a one star review but appreciate the recognition that we did everything we could on our end. Unfortunately State Farm underwriting makes decisions on the policy renewals that I do not get a vote on. We are currently coming off of a harder underwriting cycle where more cancelations are happening after multiple claims occur in a household. I do appreciate your feedback and ask that you keep us in mind in the future. I know we recently won back two people who were canceled 6 months ago and underwriting allowed them back to state farm. Here if I can help before cancelation and would love to have you back - Shaffin W."
Noora Assem
June 3, 2025
"Pleasant, helpful and on the ball. Couldn't ask for more in an agent."
"Noora, thank you for your feedback! I'm happy to know you enjoyed working with us. If you ever need anything else, feel free to reach out. Thanks for choosing our office!"
Brenton Alves
May 31, 2025
"Needed to add a vehicle to my policy asap in order to get it inspected & licensed for a trip. Haley was literally a step ahead of me when I input my information online. By the time I called to speak with someone, she was ON IT!! Fast, friendly, knowledgeable & did I say fast, friendly & knowledgeable? I couldn’t believe how quickly she had my paperwork ready to print & be done!"
"Thank you for your review, Brenton! I'm happy to hear that Haley was able to assist you so efficiently and get everything sorted out for your trip. It's great to know she provided such fast and friendly service. If you need anything else, feel free to reach out!"
George Coalston
May 30, 2025
"Evelyn Aguilar is 100% top notch, she took care of all the Insurance to cover our 2025 Keystone Fifth Wheel with No Problem, very Professional."
"Thank you for your review, George! I'm happy to hear that Evelyn provided such professional service and took care of your insurance needs for the Keystone Fifth Wheel. We’re here to help with any future questions or needs!"
John Abney
May 30, 2025
"Shopped almost every insurance. State Farm gave me a great deal. Im saving about $3-$400 every six months. Kolby is excellent, her knowledge of the business is huge. She's quick, gets things done! You can tell from her tone and attitude she loves what she's doing. They are a good team."
"Thank you for your review, John! I'm happy to hear that you found a great deal with us and are saving money. Kolby is indeed a valuable part of our team, and I'm glad her dedication made a positive impact on your experience. We appreciate your kind words about our team! If you need anything else, feel free to reach out."
Sehrena D
May 29, 2025
"Kolby was amazing! She gave me everything I asked for in car insurance and let me know there’s other options available for me if I decide I want them in the future. Will definitely recommend them for sure!"
"Thank you, Sehrena! I'm glad to hear that Kolby was able to provide you with the insurance options you needed. It's wonderful to know you're considering recommending us. If you need further assistance, feel free to reach out anytime!"
Ronald Johnson
May 27, 2025
"Hello, I needed renters insurance. I tried other agencies and was left confused, until State Farm contacted me. My agent "Kolby" made it easy and I got what I needed."
"Thank you, Ronald, for sharing your experience! I'm glad to hear that Kolby was able to make the process easy and help you find the insurance you needed. We appreciate your feedback and are here to assist with any future questions or needs."
吳翊慈
May 27, 2025
"Mikayela was super professional and helpful for all the questions I have related to all my insurance plans! She was also really good at suggesting the insurance products I need for my current state of life."
"Thank you so much for your feedback! I'm glad to hear that Mikayela was able to assist you with your insurance plans and provide valuable suggestions tailored to your needs. We appreciate your trust in us and are here to help with any future questions or needs you may have!"
Kandi Wallace
May 26, 2025
"Very kind and helpful. Got me a great, more like amazing rate on my vehicles. Thank the Lord for allowing me to find them. Everyone should check them out. Honestly great people."
"Thank you, Kandi, for your wonderful feedback! I'm glad to hear that you found our team kind and helpful, and that we could secure an amazing rate for your policies. Your recommendation means a lot to us. If you ever have any questions or need further assistance, please feel free to reach out."
Ian McLaggan
May 21, 2025
"What an excellent job, proficient, professional, and a wonderful personality. Thank you Allison"
"Thank you, Ian, for your fantastic feedback! I'm glad to hear that Allison's proficiency and professionalism made such a positive impression. Her wonderful personality truly shines in her work."
kyle caldwell
May 19, 2025
"Great customer service, looking forward to doing business with this company."
"Hey Kyle, thanks a lot for the awesome review! We're really happy you had a great experience with our customer service. Looking forward to doing business with you too! If you ever need anything, just let us know. - Shaffin Wegener - State Farm Insurance Agent, Temple, TX"
Cherish Rose Martin
May 16, 2025
"I go to Haley Menges like most people go to their hair dresser or primary care provider or dentist. This girl has helped me with every single insurance question, change, and document. She is so kind, knowledgeable, and patient. Very, very patient. Thank you, Haley, for all the time, money, and frustration that you’ve saved me - and continue to save me."
"Thank you, Cherish, for sharing your experience! I'm glad to hear that Haley has been such a valuable resource for you. Her kindness, knowledge, and patience truly make a difference. We're grateful to have her on our team, and we're here to assist you with any future insurance needs or questions!"
martha lawson
May 7, 2025
"If you're in need of new insurance, look no further. Kolby went above and beyond to find the best plan for my home and auto. She was very professional, knowledgeable and friendly. She is very passionate about her job. And most importantly, I now have more coverage and I'm saving $$$. My thanks to Kolby for working hard for me and putting my needs first."
"Thank you, Martha, for your wonderful feedback! I'm delighted to hear that Kolby was able to assist you in finding the best plan for your insurance needs. Her dedication and passion truly shine through in her work. It's fantastic that you're enjoying more coverage and saving money. If you have any further questions or need assistance, please don't hesitate to reach out."
Julia Bowman
May 1, 2025
"They are very helpful to get me what I needed"
"Thank you, Julia, for your kind words! I'm glad we could assist you in getting what you needed!"
Julia Bowman
May 1, 2025
"Very helpful"
"Thank you, Julia, for your kind words! I'm glad to know you found our service helpful!"
Christopher Hart
April 30, 2025
"I have used this State Farm branch for over 3 years. They are very helpful! Mikayela was very responsive and attentive to getting my rv policy done!"
"Hey, Christopher! It’s been such a pleasure having you with us for the last three years. Mikayela truly appreciates the shoutout—she’s dedicated to making sure our customers have insurance that fits their unique needs and lifestyle. I'm glad she could assist with your RV policy, and we can't wait to hear about the adventures you’ll have with it! Thanks again for your continued trust in us."
John Barton Sr
April 21, 2025
"This agency is always on top of things.. always a friendly voice on the other end of a phone call and very attentive to the customer's needs! Like all the folks that work with Mr Wegener, Ms Mikayla stepped to the plate and answered all my questions.. Even laughed at a couple bad jokes!"
"Thank you, John, for your wonderful feedback! I'm glad to know that our team, including Mikayla, could provide you with attentive service and a friendly experience. It's great to hear that we could bring a smile to your face, even with a few jokes! If you have any more questions or need any other assistance, feel free to reach out."
Willie Dance
April 18, 2025
"Kolby was very helpful in setting up my insurance plans and explaining my home owners insurance details."
"Thank you, Willie, for sharing your experience! I'm happy to hear that Kolby was able to assist you with setting up your insurance plans and providing clear explanations about your insurance. Our team is here to help, so feel free to reach out if you have any more questions or need further assistance."